STORE POLICY
Terms of Service
Welcome to Dupe Equine. By accessing or using our website dupeequine.com also referring as "we," "us," "our" and "customer," "you," "you're" referring to you the customer. Or purchasing products from us, you agree to comply with and be bound by the following Terms of Service. Please read these Terms carefully before using our Site or purchasing any products.
1. Acceptance of Terms
By using this Site, you agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines posted on the Site. If you do not agree to these Terms, please do not use the Site or purchase products from us.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
3. Account Registration
To make a purchase or access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update your information to keep it accurate, current, and complete.
4. Product Information and Pricing
We strive to provide accurate product descriptions and pricing on the Site. Prices and availability of products are subject to change without notice. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
5. Orders and Payments
When you place an order, you agree to pay the total amount specified, including any applicable taxes and shipping fees. All payments must be made through the payment methods we accept. We reserve the right to refuse or cancel any order at our discretion.
6. Shipping and Delivery
Shipping and delivery times may vary based on your location and the shipping method selected. We are not responsible for any delays in shipping or delivery caused by factors beyond our control. Risk of loss and title for products purchased from us pass to you upon delivery.
7. Returns and Exchanges
Please review our Return Policy for information on returns and exchanges. Our Return Policy is incorporated into these Terms by reference.
8. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Dupe Equine or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
9. User Conduct
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
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Use the Site in any way that violates applicable laws or regulations.
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Interfere with or disrupt the Site or servers or networks connected to the Site.
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Engage in any activity that could damage, disable, overburden, or impair the Site.
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Attempt to gain unauthorized access to any portion of the Site or any other accounts, systems, or networks.
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10. Limitation of Liability
To the fullest extent permitted by law, Dupe Equine is not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or your purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from or related to these Terms or your use of the Site is limited to the amount you paid for the product or service giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Dupe Equine, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of http://www.oaic.gov.au/, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your use of the Site will be resolved in the courts located in QLD, Australia.
13. Contact Us
If you have any questions or concerns about these Terms or the Site, please contact us at:
Privacy & Safety
At Dupe Equine ("we," "us," "our"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Dupeequine.com and interact with our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: This includes information you provide to us directly, such as your name, email address, phone number, mailing address, and payment information when you place an order or register for an account.
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Order Information: Details about your purchases, including items ordered, order dates, and shipping addresses.
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Usage Data: Information about your interactions with the Site, including IP address, browser type, pages visited, and time spent on the Site.
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Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing behavior, preferences, and interactions with our Site.
2. How We Use Your Information
We use your information for the following purposes:
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To Process Orders: To fulfill and manage your orders, process payments, and handle shipping and delivery.
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To Improve Our Services: To analyze usage patterns and improve the functionality and content of the Site.
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To Communicate with You: To send order confirmations, updates, marketing communications (if you have opted-in), and respond to your inquiries.
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To Personalize Your Experience: To provide tailored content, recommendations, and offers based on your preferences and browsing history.
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To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.
3. How We Share Your Information
We may share your information in the following circumstances:
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Service Providers: With third-party service providers who assist us in operating the Site, processing payments, shipping orders, and providing customer service.
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Business Transfers: In connection with any merger, acquisition, sale, or other business transaction involving our company.
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Legal Requirements: To comply with legal obligations, respond to legal processes, or protect the rights, property, or safety of Dupe Equine, our customers, or others.
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With Your Consent: We may share information with your consent or at your direction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help us remember your preferences and track your usage. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Choices and Rights
You have the following rights regarding your personal information:
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Access and Correction: You may access, review, and update your personal information through your account settings or by contacting us.
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Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
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Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: